Data deletion

Remove the connection yourself

• In the portal: Brand → Facebook & Instagram → Disconnect. The stored tokens are deleted at once.
• In Facebook: Settings & privacy → Settings → Business integrations → select Dulmaa → Remove. Facebook notifies us and we delete the tokens and Page data for that connection: the Page and Instagram posts the AI learned from and the design images it copied from them.

Delete all of your data

Email support@dulmaa.com with the subject «Data deletion request» and the business or email address concerned. We confirm by email and delete the account, content and connection data within 30 days, except records we must keep by law (e.g. invoices).

After you cancel

When a plan is cancelled (or a free trial ends without a plan), we keep the brand's data for 90 days so you can come back without losing anything. After 90 days we delete it: what the AI learned about the brand, uploaded and generated files, and the Facebook / Instagram connection.